Complaint and Feedback
We value your feedback and are committed to addressing your concerns. Use this form to submit your complaints or share your valuable feedback to help us improve.
Submit Your Complaint or Feedback
Please fill out the form below with your concerns or suggestions. Our team will review and respond within 48 hours.
Complaint Resolution Process
Submission
Submit your complaint or feedback using the form above with all relevant details.
Acknowledgment
You will receive an acknowledgment email with a reference number within 24 hours.
Investigation
Our team will investigate your complaint and may contact you for additional information.
Resolution
We aim to resolve all complaints within 7 working days and will notify you of the outcome.
Contact Information
Call Us
+0612-3508700
Email Us
goalpatna@gmail.com
Response Time
Within 48 hours
Frequently Asked Questions
How long will it take to resolve my complaint?
We aim to resolve all complaints within 7 working days from the date of submission.
Can I track the status of my complaint?
Yes, you can track the status using the reference number provided in the acknowledgment email.
What if I'm not satisfied with the resolution?
You can escalate your complaint by replying to the resolution email or contacting our support team directly.